Líder de Atención en Mariscos

Position Summary: Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help to achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Meat Department in the Meat Manager's absence. Support the day-to-day functions of the Meat operations. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Essential Job Functions: • Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines. • Promote trust and respect among associates. • Communicate Company, department, and job specific information to associates. • Empower associates to meet or exceed targets through collaboration and teamwork. • Develop adequate scheduling to manage customer volume throughout hours of operation. • Help to train and develop associates on job performance including inventory, stocking, CAO and participate in their performance appraisal process. • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store and be able to make suggestions about products. • Demonstrate "Journeyman" Meat Cutter Skills and cut to customers' requests using proper cutting equipment. • Inform customers of meat specials and offer product samples. • Provide customers with fresh/frozen products that they have ordered in the correct portion size (or as close as possible to the amount ordered) to prevent shrink. • Utilize the Cutting Tool to manage production and minimize shrink. • Stay current on ads and inform and educate department associates on current, upcoming and special in-store promotions. • Help to maintain merchandising plan and maintain standards. • Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. • Ensure proper price integrity on shelf tags and promotional signs. • Comply with all Country of Origin Labeling. • Assist when needed in the inventory process. • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. • Practice preventive maintenance by properly inspecting equipment and notify Store Manager of any items in need of repair. • Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud. • Must be able to perform the essential functions of this position with or without reasonable accommodation. Desired Previous Job Experience • Management experience preferred • Meat experience Minimum Position Qualifications: • 18 years of age • Effective communication skills • Knowledge of basic math • Ability to handle stressful situations • Current food handlers permit once employed • Possess adequate knife handling skills and speed