Post Discharge Call Back RN; Registered Nurse

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. To call discharged Emergency Department patients at home to follow up on their care. EEO/AA/Disability/Veteran Responsibilities • 1. Responsible for using EPIC reports to identify ED patients that were discharged . • 2. Responsible for calling discharged patients to follow up on their visit and provide any necessary clarification of discharge instructions. • 3. Provides service recovery as needed. • 4. Calls to be made within 48 hours of patient discharge. Qualifications EDUCATION Graduate of an accredited school of nursing (Diploma, AD, BS, BSN) EXPERIENCE 2 years ED experience LICENSURE RN In State of CT or Permit; Basic Life Support (BLS) SPECIAL SKILLS Computer skills, strong service excellence telephone skills PHYSICAL DEMAND May be exposed to infectious diseases. Moderate stress. Light Duty. YNHHS Requisition ID 195653