Lab Manager (QC Documentation & Compliance)

Wallingford, CT • Reports to: Quality Control Manager Monday–Friday, 7:00 AM – 5:00 PM United Concrete, a 70-year leader in precast concrete serving New England, is hiring a Lab Manager (QC Documentation & Testing Compliance) in Wallingford, CT to own our QC program, documentation, and DOT/PCI/NPCA compliance. This is a primarily office-based role (approx. 80% documentation/compliance / 20% plant floor ) focused on QC record ownership, audit readiness, data review, and process improvement , with hands-on involvement in lab testing as needed. What You’ll Do QC Documentation & Compliance (80%) • Own the plant’s QC documentation system and keep records complete, accurate, and audit-ready . • Review and approve technician test records and inspection reports against specifications and shop drawings . • Maintain records for raw materials , mill certs , equipment calibrations , and test results . • Manage NCR, RFI, and site inspection logs through documentation, tracking, and closure (with corrective actions). • Prepare and submit documentation packages to DOT and other transportation agencies. • Prepare daily, weekly, and monthly QC reports with clear, accurate data summaries. • Serve as primary contact for DOT inspections and support PCI and NPCA plant certification audits. • Plan and execute internal audits; track corrective actions to closure and verify effectiveness. • Analyze test/inspection trends; lead root cause investigations and corrective actions. • Coordinate with production/quality teams to ensure compliance documentation is completed on time and without gaps. Lab / Testing Support (20%) • Conduct lab testing and/or direct/verify testing activities as needed, including: • Cylinder breaks • ASR testing • Coulomb testing • Resistivity testing • Support 2–3 trial mix designs per week (as required) with documentation and reporting • Conduct regular plant floor walkthroughs to verify procedures and spot-check testing and inspections. • Support daily coordination of QC technician assignments and provide training on documentation requirements and procedural updates. Requirements • 5+ years of QA/QC experience in precast concrete, construction materials, or related manufacturing • Experience managing QC documentation for DOT or transportation agency review • Experience facilitating DOT, PCI, and/or NPCA audits • ACI Concrete Field-Testing Technician Grade I (or ability to obtain within 3 months) • Strong knowledge of concrete materials, ASTM/AASHTO test methods, and precast inspection tolerances • Ability to read blueprints and shop drawings • Strong Microsoft Office skills (especially Excel ) and quality documentation software • Exceptional organization, attention to detail, and written communication • High school diploma required; technical or 4-year degree preferred • NPCA/PCI Level I/II or DOT QC Inspector certification preferred Benefits • Health and dental insurance • 401(k) with up to 10% company contribution • Paid time off, sick time, and paid holidays • Professional development and certification support • Relocation assistance