EAS GREETER

Balance asset protection with customer service and act as a deterrent to potential shoplifters by acknowledging all customers who enter and exit our stores. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. • Adhere to all local, state, and federal health and civil code regulations. • Remain near the entrance or exit at all times. • Perform duties as described in training and in the EAS Greeter manual. • Act as a deterrent to potential shoplifting/rollout activity. • Represent the store and company as a customer service ambassador to all customers, vendors, and associates of Kroger. • Maintain a high level of customer service and relationship skills. • Make eye contact with as many customers entering and exiting the store as possible. • Smile, acknowledge, greet and thank as many customers entering and exiting the store as possible. • Adhere to all standards outlined in the Customer 1st Service Plus Program. • Maintain good communication in the store and throughout the organization. • Inform the store management of all potential problems, hazards and safety violations that come to your attention. • Must be able to perform this job with or without reasonable accommodation. Minimum • High school diploma or GED • Ability to work flexible shifts including evenings, weekends and holidays • Good verbal communication skills • Prior experience dealing with customers Desired • One year experience in retail loss prevention or customer service • Good written skills