SEAFOOD/LEAD CLERK

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the Meat/Seafood department. Support the day-to-day functions of the Meat/Seafood operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. • Promote trust and respect among associates. • Communicate company, department, and job specific information to associates. • Collaborate with associates and promote team work to help achieve company/store goals. • Establish performance goals for department and empower associates to meet or exceed targets. • Develop adequate scheduling to manage customer volume throughout hours of operation. • Train and develop associates on performance of their job and participate in the performance appraisal process. • Adhere to all local, state and federal laws, and company guidelines. • Cut seafood to customers’ requests using proper cutting equipment. • Offer product samples to help customers discover new items or products they inquire about. • Inform customers of meat/seafood specials. • Prepare foods according to the food temperature logs and follow cooking instructions. • Develop and implement a department business plan to achieve desired results. • Understand the store’s layout and be able to locate products. • Create and execute sales promotions in partnership with store management. • Implement the period promotional plan for the department. • Stay current with present, future, seasonal and special ads. • Monitor and control expenses for the department. • Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. • Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.. • Familiarity and compliance with all country of origin labeling and regulations. • Plan, organize and supervise the inventory process. • Train department associates on inventory/stocking and Computer Assisted Ordering. • Adhere to all food safety regulations and guidelines. • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. • Notify management of customer or employee accidents. • Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud. • Ability to work cooperatively in high paced and sometimes stressful environment. • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. • Ability to act with honesty and integrity regarding customer and business information. • Ability to follow directions and seek assistance when necessary to resolve customer and business issues. • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. • Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum • Effective communication skills • Knowledge of basic math (counting, addition, and subtraction) • Ability to handle stressful situations • Current food handlers permit once employed • Possess adequate knife handling skills and knife speed Desired • High school education or equivalent preferred • Management experience preferred • Knowledge of cutting, traying, wrapping, and labeling • Seafood experience • Retail experience • Second language (speaking, reading and/or writing)