Demonstrator

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title : Demonstrator Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service. Prepares a demonstration of a product for the customers in the store. Offers customers samples of the product, explains the product and makes suggestions for preparation. Core Competencies: • Partnerships • Growth mindset • Results oriented • Customer focused • Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home, Service Managers Direct Reports: None Primary Duties and Responsibilities : • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. • Makes an effort to learn customers’ names and to address them by name whenever possible. • Assists customers by: (examples include) • escorting them to the products they’re looking for • securing products that are out of reach • loading or unloading heavy items • making note of and passing along customer suggestions or requests • performing other tasks in every way possible to enhance the shopping experience. • Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call. • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. • Prepares product for sampling. • Offers samples to customers. • Answers customers’ product related questions. • Explains products and makes suggestions on preparation. • Organizes items needed to do demonstration. • Insures adequate supplies are available. • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. • Maintains strict adherence to department and company guidelines related to personal hygiene and dress. • Adheres to company policies and individual store guidelines. • Reports to work when scheduled and on time. Secondary Duties and Responsibilities: • Stocks supplies needed for demonstration. • Assists in other areas of store as needed. • Performs other job related duties and special projects as required. Education and Experience: High school or equivalent experience. Less than six months of similar or related work experience. Physical Requirements: • Must be physically able to perform light work exerting up to 20 pounds of force occasionally; up to 10 pounds of force frequently; and a negligible amount of force constantly to move objects. • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Knowledge, Skills, Abilities and Worker Characteristics: • Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables. • Ability to do simple addition and subtraction; copying figures, counting and recording. • Must have the ability to have increased contact with people, interview or advise people. Working Conditions : This position is exposed to dirt, noise, and potential electrical shock on a daily basis. This is a fast pace work environment. Equipment Used to Perform Job: Grill and kitchen utensils. Contacts: Has daily contact with the general public. Are you ready to smile, apply today.   Employment is contingent upon the successful completion of a pre employment drug screen.