Visitor Management Representative

Summary Job Description: The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. The department is staffed 24/7, providing continuous support to clinical operations, security, and patient services. With a focus on professionalism, excellent customer service, and attention to detail, PBX/Switchboard contributes significantly to the smooth, safe, and efficient functioning of the organization. PBX Operator Part-Time, Days Job Description: • Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. • Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner. • Provide information to walk-up visitors and patients in a courteous and professional manner. Requirements: • High school diploma or equivalent • One year customer service experience Benefits: • Preventive Plan • Life Insurance • Retirement Plans Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.