Employee Relations Specialist

At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.     Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.  Job Description As a member of the Global HR Delivery Team, you will be an integral part of HR’s operating model transformation, working closely with HR Business Partners, HR COEs (Centers of Excellence) and other shared service functions such as IT and GBS (Global Business Services); providing consistent, high quality Employee Relations (ER) support to employees and managers across the United States. About the Role We are seeking a detail-oriented, critical thinker with sound judgement to join our team, specializing in US Employee Relations. This role will manage a broad range of workplace matters, ensuring fair treatment, legal compliance, and alignment with company policies. The ideal candidate will have a passion for the employee and manager experience, strong decision-making skills, and a desire to grow within the HR space. Reporting to the Director of HR Delivery & Employee Relations, you will work in close collaboration with cross functional teams, leveraging tools and digital solutions to optimize HR support delivered to multiple business units across the organization. Key Responsibilities Employee Relations Issue Resolution • Conduct impartial investigations into workplace concerns, including performance issues, policy violations, interpersonal conflicts, and allegations of misconduct. • Provide recommendations for resolution based on findings, policy interpretation, and risk assessment. • Ensure timely case progression and closure while maintaining confidentiality and professionalism. • Support managers in drafting performance improvement plans, corrective actions, and disciplinary documentation. • Ensure consistent application of disciplinary processes across the organization. • Respond to HR inquiries, escalated through shared services model. Involuntary Terminations & Reduction-in-Force (RIF) Support • Guide managers through the involuntary termination process, ensuring decisions are well‑documented, consistent, and compliant with federal, state, and local laws. • Support planning and execution of RIF activities, including documentation creation and review, communication planning, and compliance with applicable regulations. • Provide guidance on severance eligibility, offboarding procedures, and communication best practices. Cross‑Functional Collaboration • Work closely with HR Business Partners, Legal, GBS, and other cross functional teams to ensure coordinated support. • Contribute to process improvements that enhance the efficiency and scalability of the shared services model. • Participate in cross functional project teams. Data, Reporting & Insights • Document ER case activity thoroughly and accurately within case management system. • Maintain accurate ER case records and generate reports on case volume, trends, and outcomes. • Analyze data to identify patterns and recommend proactive interventions. • Support continuous improvement initiatives. Qualifications • 2-5+ years of employee relations or HR generalist experience, preferably in a shared services or multi-site environment • Strong knowledge of U.S. employment laws and regulations. • Demonstrated experience conducting workplace investigations and supporting involuntary terminations. • Familiarity with Workday or other HRIS platforms   • Ability to manage multiple cases simultaneously with strong attention to detail. • High degree of discretion, judgement, and professionalism. • Excellent communication, documentation and interpersonal skills. • Basic understanding of HR processes and employee lifecycle data. Preferred • Experience supporting RIF processes or large‑scale organizational changes. • Experience with HR case management systems. • Background in process improvement or shared services optimization. #LI-SS1 ‎ Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC’s “Know Your Rights: Workplace discrimination is illegal” Poster is available here: [link in the portal] Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [contact in the portal] Please include "Application Accommodation Request" in the subject of the email. ‎ Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.