Post Discharge Call Back RN

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. To call discharged Emergency Department patients at home to follow up on their care. EEO/AA/Disability/Veteran Responsibilities • 1. Responsible for using EPIC reports to identify ED patients that were discharged . • 2. Responsible for calling discharged patients to follow up on their visit and provide any necessary clarification of discharge instructions. • 3. Provides service recovery as needed. • 4. Calls to be made within 48 hours of patient discharge. Qualifications EDUCATION   Graduate of an accredited school of nursing (Diploma, AD, BS, BSN)   EXPERIENCE   2 years ED experience   LICENSURE   RN In State of CT or Permit; Basic Life Support (BLS)   SPECIAL SKILLS   Computer skills, strong service excellence telephone skills   PHYSICAL DEMAND   May be exposed to infectious diseases. Moderate stress. Light Duty.   YNHHS Requisition ID 195653