REF. 67093451
Lead Program Manager, Technical Services opening in Chicago, IL at Syndigo LLC. Real opening, seen on the employer's official posting — the application link and contact live in the portal (free account).
Job description
<div class="content-intro"><p>Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at <a class="x_Hyperlink x_SCXW119145975 x_BCX4" href="[link in the portal] data-auth="NotApplicable" data-outlook-id="599c69ec-14b8-4e75-976a-fd301c828415" data-linkindex="1"><u>[link in the portal] style="text-decoration: underline; font-size: 12pt;"><strong data-olk-copy-source="MessageBody">**This is a hybrid position that requires 2 days per week in office at our Chicago location**</strong></span></p>
<p><span data-contrast="none">We are looking for an </span><strong><span data-contrast="none">Lead Program Manager, Technical Services</span></strong><span data-contrast="none"> to lead the delivery of complex, multi-workstream enterprise </span><span data-contrast="none">PXM, PIM, and MDM</span><span data-contrast="none"> programmes, ensuring predictable outcomes and strong stakeholder confidence.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":140,"335559740":276}"> </span></p>
<p><span data-contrast="none">You will own program planning, execution, governance, financials, and communication across customers, partners, and internal teams, working closely with Solution Architects, Implementation Leads, Product, Engineering, and Commercial teams. You will also govern how AI-assisted delivery is planned, measured, and kept compliant across every team on the program.</span></p>
<p><strong><span data-contrast="auto">HOW WE’LL BE WINNING TOGETHER DAY TO DAY</span></strong></p>
<ul>
<li><span data-contrast="none">Own end-to-end delivery of large-scale PXM, PIM, and MDM programmes</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559685":360,"335559738":0,"335559739":70,"335559740":276,"335559991":288}"> </span></li>
<li><span data-contrast="none">Manage programme plans, milestones, risks, dependencies, and budgets</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559685":360,"335559738":0,"335559739":70,"335559740":276,"335559991":288}"> </span></li>
<li><span data-contrast="none">Lead scope definition, change control, and commercial impact assessment</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559685":360,"335559738":0,"335559739":70,"335559740":276,"335559991":288}"> </span></li>
<li><span data-contrast="none">Coordinate execution across architecture, implementation, product, engineering, and partners</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559685":360,"335559738":0,"335559739":70,"335559740":276,"335559991":288}"> </span></li>
<li><span data-contrast="none">Run steering committees and communicate status and risk with full transparency</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559685":360,"335559738":0,"335559739":70,"335559740":276,"335559991":288}"> </span></li>
<li><span data-contrast="none">Drive forecast accuracy and programme financial performance</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559685":360,"335559738":0,"335559739":70,"335559740":276,"335559991":288}"> </span></li>
</ul>
<p><span data-contrast="auto"><strong><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":120}">WE SHOULD TALK IF THIS SOUNDS LIKE YOU </span></strong></span></p>
<ul>
<li><span class="TextRun SCXW163155407 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW163155407 BCX8">10+ years in programme or project management for enterprise technology</span></span><span class="EOP Selected SCXW163155407 BCX8" data-ccp-props="{"201341983":0,"335559739":0,"335559740":288}"> </span></li>
<li><span data-contrast="none">A track record on large-scale, multi-team, partner-led programmes</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559738":0,"335559739":70,"335559740":276}"> </span></li>
<li><span data-contrast="none">Commercial and financial control experience including forecast and margin</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559738":0,"335559739":70,"335559740":276}"> </span></li>
<li><span data-contrast="none">Executive-level communication and escalation management</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559738":0,"335559739":70,"335559740":276}"> </span></li>
<li><span data-contrast="none">PMP, PRINCE2, SAFe, or equivalent certification</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559738":0,"335559739":70,"335559740":276}"> </span></li>
<li><span data-contrast="none">Experience delivering PIM, MDM, PXM, or eCommerce programmes</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":288}"> </span></li>
<li><span data-contrast="none">Experience holding System Integrators accountable on shared delivery</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559738":0,"335559739":70,"335559740":276}"> </span></li>
<li><span data-contrast="none">Exposure to AI-assisted delivery planning and governance</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559738":0,"335559739":70,"335559740":276}"> </span></li>
<li><span data-contrast="none">Additional language capability, particularly French</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559738":0,"335559739":70,"335559740":276}"> </span></li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement.</p>
<p>Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity. <strong>This position is Bonus Eligible.</strong></p></div><div class="title">Budgeted Salary Range:</div><div class="pay-range"><span>$135,000</span><span class="divider">—</span><span>$150,000 USD</span></div></div><div class="pay-input"><div class="title">Bonus:</div><div class="pay-range"><span>$20,250</span><span class="divider">—</span><span>$22,500 USD</span></div></div></div><div class="content-conclusion"><h2><strong>Diversity, Equity & Inclusion</strong></h2>
<p>To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! </p>
<p>All are welcome here and we invite you to join our team if you are ready to help us continue that growth! </p>
<p><strong><span class="name_cell__Name-sc-h9ydex-0 hubWys field-name">GDPR/CCPA</span></strong></p>
<p class="body_text__BodyText-sc-wuvk3k-1 fyylJu" data-provides="question-description">Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.</p>
<p class="body_text__BodyText-sc-wuvk3k-1 fyylJu" data-provides="question-description"><strong>Syndigo Job Applicant Privacy Notice</strong></p>
<p class="body_text__BodyText-sc-wuvk3k-1 fyylJu" data-provides="question-description">At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our <a href="[link in the portal] target="_blank">Job Applicant Privacy Notice</a>.</p></div>