Client Partner - Pharma & Life Sciences

<p>&nbsp;</p> <div> <p><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><strong>Axle</strong> is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).</span></p> </div> <div> <p><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><strong>Benefits We Offer:</strong></span></p> <ul> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">100% Medical, Dental &amp; Vision Coverage for Employees</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Paid Time Off and Paid Holidays</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">401K match up to 5%</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Educational Benefits for Career Growth</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Employee Referral Bonus</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Flexible Spending Accounts:</span> <ul> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Healthcare (FSA)</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Parking Reimbursement Account (PRK)</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Dependent Care Assistant Program (DCAP)</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Transportation Reimbursement Account (TRN)</span></li> </ul> </li> </ul> </div> <p>&nbsp;</p> <p>&nbsp;</p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Axle is seeking a&nbsp;<strong>Client Partner </strong>to own and grow our relationship with a top-10 global pharmaceutical company and to build a portfolio of pharmaceutical and biotechnology accounts around it. This is a senior commercial seat in the pharma vertical, Axle's key-account business unit, which cross-sells the full catalog of Axle services, solutions, and products into a small number of strategic enterprise clients.</span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">The Client Partner is a hybrid operator, not a pure seller. Roughly 60 percent of the role is growth: developing executive relationships across the anchor client's business and technology organizations, shaping opportunities, and closing engagements. The remaining 40 percent is delivery accountability: owning the account plan, acting as the executive sponsor for every active engagement, and making sure what Axle sells is what Axle delivers.</span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">The right candidate arrives with credibility in the pharma R&amp;D, clinical, data, or technology ecosystem, an existing network that can be activated early, and the judgment to translate Axle's scientific, data/AI, and technology capabilities into outcomes a pharma executive will sponsor. The role blends strategic account leadership, consultative selling, and delivery assurance, with direct accountability for revenue, margin, and client health.</span></p> <h2><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Key Responsibilities</span></h2> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Account Leadership &amp; Relationship Development</span></p> <ul> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Serve as Axle's primary commercial owner and executive point of contact for a strategic anchor account, with a mandate to expand into adjacent pharmaceutical and biotechnology accounts.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Build and maintain senior relationships across the client's research, clinical development, manufacturing, commercial, and technology organizations, including the buying centers that procure data, analytics, and IT services.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Develop and maintain a living account plan: relationship map, white-space analysis across Axle's service catalog, opportunity pipeline, pricing posture, and competitive position.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Leverage an existing network and industry relationships to accelerate pipeline creation and early deal conversion.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Develop deep understanding of the client's business model, scientific priorities, regulatory environment, procurement and vendor-management processes, and operational pain points.</span></li> </ul> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Growth &amp; Deal Execution</span></p> <ul> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Own an individual revenue and gross-margin target for the pharma vertical, with the anchor account as the foundation.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Own the full opportunity lifecycle from identification and qualification through proposal, negotiation, close, and expansion.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Translate Axle's scientific, data/AI, and technology capabilities into outcome-driven value propositions tied to the client's R&amp;D, clinical, and operational objectives.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Structure and negotiate engagements ranging from pilots and staff augmentation to multi-phase programs and managed services, working with Axle's pricing, contracts, and legal functions.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Work with the Solutions Architects to shape client-specific solutions, and with the Growth Consultant to convert hunted introductions into qualified opportunities.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Maintain accurate pipeline, forecast, and activity data in the CRM in partnership with Sales Enablement.</span></li> </ul> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Delivery Assurance &amp; Client Health</span></p> <ul> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Act as executive sponsor for every active engagement on the account; the assigned Program Manager owns day-to-day execution and the Client Partner owns the outcome and the relationship.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Lead the transition from sale to delivery: scope confirmation, staffing plan with the supporting delivery units, governance cadence, and success criteria.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Monitor engagement health, margin, and client satisfaction; escalate and resolve risks before they reach the client.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Run periodic business reviews with client executives that connect delivered results to the next opportunity.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Carry a direct delivery or advisory role on engagements during the pre-contract and early-contract phases, scaling back as program managers are in place.</span></li> </ul> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Market Insight &amp; Go-To-Market Contribution</span></p> <ul> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Contribute account-level insight to Axle's pharma and life sciences go-to-market strategy.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Provide structured market feedback to refine Axle's offerings, pricing, and positioning for the sector.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Identify repeatable solutions and reference-able outcomes from the account that can be shared across the vertical.</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Contribute to client-facing materials, case studies, and sales-enablement content.</span></li> </ul> <h2><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Qualifications</span></h2> <ul> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">8–12 years of experience in