OC Attendant Pool

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Duties & Responsibilities: · Offer the highest level of personalized service while maintaining a gracious, enthusiastic, helpful and professional attitude with all guests and team members · Ability to work in a fast-paced indoor/outdoor environment while maintaining a calm appearance. · Complete daily water testing of all bodies of water · Greeting guests and directing them to their preference of seating by offering Cabana, Sun or Shade · Enter poolside guests into dedicated reservation booking system or communicate with Pool F&B team for seamless F&B service · Be responsible for setting up lounge chairs and cabanas · Folding, stocking and delivering clean towels and removing all soiled towels · Anticipate guest needs, as to where guests will never have to ask for anything · Setup and maintain the pool environment as per side work checklist description · Keep all pool deck areas clean and free of debris · Maintain facility by performing necessary housekeeping duties (picking up towels, cups, shower & bathroom area, vanity area and all surrounding areas). · Ability to give orientation tours and describe the pool and cabanas to all guests entering the pool deck area. · Answer telephone calls with proper phone etiquette and property knowledge · Issue complimentary amenities based on Forbes standards <p class="MsoNormal" style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; line-height: normal; margin: 0in 0in 0in 0.25in; orphans: 2; text-align: justify; text-decoration-color: initial; text-decoration-st